Communication is the skill every business owner must learn to
master if he or she wants to become a success story in the industry of
their choice. By asking the tough questions to get the answers you need,
especially when attempting to help people in any sector of life, is one
of the way best ways to show others you have a passion for your
expertise. By doing business with you they could not go wrong if they
are honest in their dealings of truly wanting your assistance. By having
a story to tell of your own experience or incorporating a well-known
story in your sales pitch, or having something in common to talk about
can be good a connection to start a conversation that can lead to the
possibilities of doing business with one another.
The impact and knowledge you have in your industry makes yourself a trusted advisor. In most instances people who call you for your services or products either have a problem of some sort and you may be the only one person or organization that can come to their rescue. To get to know your customers a two-way conversation is important because first they can educate you tremendously when dealing with the issues at hand and this gives you a general idea of which approach you want to use to help those seeking your services. Secondly, they can prepare you for some of the pitfalls or challenges that may arise in the immediate or distance future when working with your customers.
Being a good listener is more important than being a motor mouth that never stops. As you listen to people express their concerns and what it is they want you to do for them, by listening this gives you time to think and analyze to solve their issues. In general, people know what their problems are, they just lack the knowledge and applied wisdom to solve their problems. The more you can probe and find out about a person's dreams, goals, habits, failures, finances, their relationships, and their successes without being domineering the better your chances of being able to find a solution and helping meet them at their need.
The value of conversing and being attentive with your verbal and non-verbal communication skills are essential to allowing your creative juices to flow and solve other people's problems and concerns. The purpose of value conversations is to increase your reputation in the community by becoming valuable and adding to your bottom-line as a business entity and increasing their value as business owners at the same time. As a business owner by having value conversations you get want what you want out of the relationship you establish with potential customers and clients, which is to build relationships that will last for a long time and to become economically prosperous as well.
Your words along with your actions should have impact to make a difference in the lives of those you serve; whether personally or business related. "Let your speech always be with grace, seasoned with salt, that you may know how you ought to answer each one." Colossians 4:6. As you and I speak in our business dealings we should let the cleansing agent of salt purify us to keep us honest in our conversing. Value conversations are beneficial to you and your business.
The impact and knowledge you have in your industry makes yourself a trusted advisor. In most instances people who call you for your services or products either have a problem of some sort and you may be the only one person or organization that can come to their rescue. To get to know your customers a two-way conversation is important because first they can educate you tremendously when dealing with the issues at hand and this gives you a general idea of which approach you want to use to help those seeking your services. Secondly, they can prepare you for some of the pitfalls or challenges that may arise in the immediate or distance future when working with your customers.
Being a good listener is more important than being a motor mouth that never stops. As you listen to people express their concerns and what it is they want you to do for them, by listening this gives you time to think and analyze to solve their issues. In general, people know what their problems are, they just lack the knowledge and applied wisdom to solve their problems. The more you can probe and find out about a person's dreams, goals, habits, failures, finances, their relationships, and their successes without being domineering the better your chances of being able to find a solution and helping meet them at their need.
The value of conversing and being attentive with your verbal and non-verbal communication skills are essential to allowing your creative juices to flow and solve other people's problems and concerns. The purpose of value conversations is to increase your reputation in the community by becoming valuable and adding to your bottom-line as a business entity and increasing their value as business owners at the same time. As a business owner by having value conversations you get want what you want out of the relationship you establish with potential customers and clients, which is to build relationships that will last for a long time and to become economically prosperous as well.
Your words along with your actions should have impact to make a difference in the lives of those you serve; whether personally or business related. "Let your speech always be with grace, seasoned with salt, that you may know how you ought to answer each one." Colossians 4:6. As you and I speak in our business dealings we should let the cleansing agent of salt purify us to keep us honest in our conversing. Value conversations are beneficial to you and your business.
Clark A. Thomas, author, he discusses practical life applications
to make life less stressful. Writing articles has helped him become
known online, more information available at http://www.ClarkAThomas.com
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